Shipping policy
SHIPPING POLICY
Last Updated: August 19, 2026
Thank you for shopping with MFNSHii. This Shipping Policy explains our order processing, shipping, tracking, delivery, address, and package procedures.
By placing an order with MFNSHii, you acknowledge that you have reviewed and agreed to this Shipping Policy.
ORDER PROCESSING
Orders are generally processed within 3–5 business days after payment has been successfully received.
Business days do not include Saturdays, Sundays, or recognized holidays.
Processing time refers to the amount of time required for MFNSHii to receive, verify, prepare, package, and transfer an order to the applicable shipping carrier.
Processing time is separate from the shipping carrier's estimated transit or delivery time.
During new product releases, limited drops, promotional periods, holidays, or periods of unusually high order volume, processing times may be extended.
If a significant processing delay affects your order, we will make reasonable efforts to provide an update using the contact information associated with your order.
SHIPPING DESTINATIONS
MFNSHii currently ships to eligible addresses within the United States.
Shipping availability is determined during checkout.
MFNSHii reserves the right to expand, restrict, or modify available shipping destinations.
SHIPPING RATES
Applicable shipping charges will be displayed during checkout before payment is submitted.
Shipping costs may vary based on the selected shipping method, order destination, package weight, package dimensions, carrier rates, promotional offers, or other applicable factors.
Customers are responsible for reviewing and accepting all applicable shipping charges before completing an order.
DELIVERY ESTIMATES
Shipping or delivery estimates displayed during checkout or provided by a shipping carrier are estimates and are not guaranteed delivery dates unless expressly stated otherwise.
The estimated delivery time begins after an order has been processed and transferred to the applicable shipping carrier.
Once a package is in the carrier's possession, delivery may be affected by circumstances outside MFNSHii's reasonable control.
ORDER TRACKING
When tracking is available, customers will receive tracking information using the email address or other applicable contact information provided during checkout.
Please allow sufficient time for tracking information to update after receiving a shipping notification.
A shipping label may be created before the carrier physically scans or begins transporting the package. Therefore, tracking information may not update immediately.
SHIPPING ADDRESS RESPONSIBILITY
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully review your:
-
Recipient name;
-
Street address;
-
Apartment, suite, or unit number;
-
City;
-
State;
-
ZIP code; and
-
Any other requested delivery information.
MFNSHii is not responsible for delivery delays, failed deliveries, or other problems resulting from incomplete or inaccurate shipping information provided by the customer, except as otherwise required by law.
If you notice an address error after placing an order, contact mfnshii@gmail.com immediately.
We will make reasonable efforts to assist when possible, but we cannot guarantee that an address can be changed after an order has entered processing or been transferred to a shipping carrier.
RETURNED-TO-SENDER PACKAGES
A package may be returned to MFNSHii because of an incorrect or incomplete address, unsuccessful delivery attempts, refusal of delivery, failure to claim the package, or other carrier-related circumstances.
If a package is returned to MFNSHii because of information or circumstances attributable to the customer, the customer may be responsible for additional shipping costs required to resend the merchandise.
Original shipping charges are generally non-refundable.
LOST OR MISSING PACKAGES
If tracking indicates that your package remains in transit beyond the carrier's expected delivery period, please contact the applicable shipping carrier and MFNSHii.
MFNSHii will reasonably assist customers by providing available shipment information necessary to investigate an eligible missing-package claim.
A package that is delayed in transit is not automatically considered lost.
PACKAGES MARKED DELIVERED
If carrier tracking indicates that your package was delivered but you cannot locate it, we recommend:
-
Confirming that the shipping address associated with the order is correct;
-
Checking all entrances and possible delivery locations;
-
Checking with members of your household;
-
Checking with neighbors when appropriate;
-
Checking with your front desk, leasing office, mailroom, or property management when applicable; and
-
Contacting the applicable shipping carrier for additional delivery information.
MFN Shii will reasonably assist with available shipment information. However, delivery disputes involving a package marked as delivered may require investigation by the applicable shipping carrier.
DAMAGED SHIPMENTS
If your package arrives visibly damaged, please retain the merchandise and original packaging and contact MFNSHii promptly at mfnshii@gmail.com.
You may be required to provide photographs of the merchandise, shipping package, shipping label, and damaged areas so that the issue can be reviewed.
Please do not discard damaged packaging until you have received further instructions.
SHIPPING DELAYS
MFNSHii is not responsible for reasonable carrier delays or disruptions caused by circumstances outside our control, including severe weather, natural disasters, transportation interruptions, carrier disruptions, government actions, labor disruptions, holidays, emergencies, or other unforeseen events.
We will make reasonable efforts to communicate significant known delays that directly affect MFN Shii's order-processing operations.
SEPARATE SHIPMENTS
When necessary, items within a single order may be shipped separately.
If an order is divided into multiple shipments, customers may receive more than one tracking number.
CUSTOMER RESPONSIBILITY
Customers are responsible for monitoring tracking information and making reasonable arrangements to receive their package.
Please contact us promptly if you believe there is an issue with your shipment.
CONTACT
For questions regarding shipping, tracking, or delivery, contact:
MFNSHii
Email: mfnshii@gmail.com